Conditions

Maker : Norma jean.,INC

Address :

101 AZABU SUNPALACE MINAMI-AZABU, MINATOKU TOKYO JAPAN
Zip :106-0047 


Contact :
TEL   +81 (3)-3448-0655

MAIL  customercare@miekouesako.jp


Representative :
CEO/ Mieko Uesako



Returns and Exchanges

Only the customers who accept no returns/refunds/replacements, etc., may purchase our products.

We only accept if purchase items are different from the order or defective goods.

Please let customer care team know within seven days of receipt of your order.

mail: customercare@miekouesako.jp

Items should be returned new, unused, and with all tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.


Shipping Methods and Costs

SHIPPING METHODS AND COSTS

  • The following Destinations is available.
    Please let us know if your destination is not down below.
    Email customercare@miekouesako.jp 

     
  • Destination
  • Service
  • Cost
  • Delivery Time
  • Japan
  • Yamato Service
  •  
  • 2-3 working days
  • Japan
  • (Hokkaido
  • Shikoku
  • Kyushu
  • Okinawa
  • Solitary island)
  • Yamato Service
  •  
  • 2-3 working days
  • USA
  • EMS(Express Mail Service)
  •  
  • 5 - 7 working days
  • France
  • EMS
  •  
  • 5 - 7 working days
  • Germany
  • EMS
  •  
  • 5 - 7 working days
  • Netherlands
  • EMS
  •  
  • 5 - 7 working days
  • UK
  • EMS
  •  
  • 5 - 7 working days
  • Canada
  • EMS
  •  
  • 5 - 7 working days
  • Australia
  • EMS
  •  
  • 5 - 7 working days
  • New Zealand
  • EMS
  •  
  • 5 - 7 working days
  • South Korea
  • EMS
  •  
  • 5 - 7 working days
  • Hong Kong
  • EMS
  •  
  • 5 - 7 working days
  • Taiwan
  • EMS
  •  
  • 5 - 7 working days
  • China
  • EMS
  •  
  • 5 - 7 working days




Payment Method

  • *CREDIT CARD PAYMENT
    • ・We accept JCB,VISA DINERS,AMERICAN EXPRESS,MASTER CARD.
      ・We don't hold your credit card information.
      ・We don't accept yahoo.com free mail address for security policy.

       
  • *CASH ON DELIVERY *RESIDENCE IN JAPAN*
    • ・We use Yamato delivery service.
      ・Cash on delivery is a financial transaction
      where the payment of products received is done at the time of actual delivery rather than paid-for in advance.
      ・We accept Cash,Debit,Credit Card
      ・We charge ¥315 for each order

       
  • *BANK TRANSFERS *RESIDENCE IN JAPAN*
    • ・Bank transfers information down below.

      NORMA JEAN
      Account #2050521
      The Bank of Mizuho Bank, Ltd.
      Hiroo Branch, Tokyo, Japan

      ・・When we can not confirm payment within 7 business work days we will cancel the order.
      ・We will send out the purchase product after confirming payment.
      ・Please kindly bear the bank remitting charges concerned with yourself.